Frequently Asked Questions

Where can I find material and sizing details?

Each product page lists the available materials, finishes, dimensions and variants. If you need another measurement, contact us before ordering.

How should I care for my jewelry?

Keep pieces dry and store them separately. Avoid perfume, lotion, household chemicals and prolonged contact with water. Wipe gently with a soft, dry cloth after wear.

How do I track an order?

When tracking is available, it is sent to the email address used at checkout. Please allow time for the carrier to register the parcel.

Can I return an item?

Eligible, unused items may be returned within 30 days of delivery. See our Returns & Refunds page for conditions and exclusions.

Need more help?

Use the email address or contact details in the footer and include your order number when contacting us about an order.